1.Your inquiry related to our products or prices will be replied within 24 hours.

2. Well-trained and experienced staffs to answer all your enquires in fluent English.

3.Inspect the goods before sending shipment,Take pic for customer to confirm before your goods packed.

4.We respect your feedback after receive the goods.

5. Protection of your sales area, ideas of design and all your private information.

 Q1: How To Order ?   
 A: Step 1, please tell us what model and quantity you need;      
     Step 2, then we will make a PI for you to confirm the order details;     
     Step 3, when we confirmed everything,you can arrange the payment;  
     Step 4, finally we deliver the goods within the stipulated time. 

Q2. What is your sample policy?

A: We can supply the sample if we have ready parts in stock, but the customers have to         pay the sample cost and the courier cost.

Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral brown cartons or wooden case.      If you have legally registered patent, 
 we can pack the goods in your branded boxes after getting your authorization letters.

Q3: Delivery Time?  
---Sample Order: 1-3 days after receipt of the full payment.    
---Stock Order: 3-7days after receipt of the full payment    
---OEM Order: 10-20days after receipt of the deposit.

Generally, it will take 1 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q4: What is your terms of delivery?

A: EXW, FOB, CFR, CIF.we have 100% test before delivery.

Q5.Payment  

 A: T/T, Western Union, Moneygram .T/T 30% as deposit, and 70% before delivery. We'll    show you the photos of the products and packages before you pay the balance.

Q6. Transportation  

A:  Transported by DHL, TNT, EMS, Fedex,Air freight.sea freight.

Q7 Do you support drop shipping? 

 A: Yes,your drop shipping is aviable. 

Q8. After-sales Service  
A:1 year warranty for all kinds of products;  
If you find any defective accessories first time, we will give you the new parts for free to replace in the next order, as an experienced manufacturer, you can rest assured of the quality and after-sales service. 

Q9. How do you make our business long-term and good relationship?

A:1. We keep good quality and competitive price to ensure our customers benefit ;

   2. We respect every customer as our friend and we sincerely do business and make    friends with them, no matter where they come from.

Others: 

We can provide efficient to you help to deal with you products and business, if you tell me sewing stitch or pattern, I will tell you which type of machine is suitable for your needs, can help you in the shortest possible time to find the products of you need, to make our products to help you solve the problem of what you need.