Introduction:

Q: Are you trading company or manufacturer ?
A:Yes, We are factory, all machine is made by ourself and we can provide customize service according to your requirement.

Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

Q:What about your warranty?
A:Our warranty is 1 year, all machine part can be replaced for free within 1year if broken(not including man made).

Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 50% T/T in advance ,balance before shippment.

♦ More Questions, please click here

Pre-sale services:

1. Providing professional technical support.

2. Send the product catalog and instruction manual.

3. If you have any question PLS contact us online or send us email, we promise we will give you a reply at the first time!

4. Personal call or visiting are warmly welcome.

Sale of services:

1. We promise honest and fair, it's our pleasure to serve you as your purchasing consultant.

2. We guarantee punctuality, quality and quantities strictly implement the terms of contract.

After-sales service:

1. 1 years warranty when you receive the goods, life long maintenance

2. 24-hours telephone service or whatsapp/wechat

3. A large stock of components and parts, easily-worn parts.

Questions 01. How Do You Pack The Machines

RE:  Our machines will be packed into plywood case,this packing with meet international exporting standard,no need addtional fumugation and cost.

Questions 02. Is it difficult to install the machine ?

RE: For standard small machines, the machines will be packed with no take apart, it comes to you to be a complete machine;

you just need to connect power and compressed air to machine, then begin to operate the machine.

For large size machines, we will take the machine apart, on condition that we do our best to keep the machine easy to assembly.

You will get install videos, and install instructions from us.

Questions 03. How Does Customer Use the machines

RE: We will provide you operation manual/Video in English.

For automatic machine and custom machine, we welcome you arrange your engineers for free training.

Questions 04. Does the machine need compressed air ?

RE: Generally speaking, if your factory with compressed air source, then connect to machine.

If not, please buy a 2Psi -5 Psi air compressor.

If customer request to use Hydraulic pressure, please inform us when put an order.

Questions 05. Does the machine power voltage meet buyers' factory power source?

RE: We can make machine with voltage like:

Frequency: 50 - 60HZ  Phases: single phase / 3 phases

Voltage: 110V / 220V / 380V/ 400V/415V/ 440V / On request

Please kindly inform us what frequency/phases/voltage you want, when you put order to us.

Questions 06. Could you make die / mould for me, if I buy machine from you?

RE: We design and make moulds up to product sample or drawings, we charge the mould price at facory cost price and install the mould on machine when delivery.

Questions 07. Can I visit you factory to check machines on-site ?

RE: We are leaing manufacturer in this field, and we welcome customers to visit our factory.

We located in Dongguan, China; you may come to us by following:

a)  Via. Guangzhou to Dongguan;

You may come by railway from Guangzhou/Guangzhou East station to Dongguan Changping Station,we can pick up you from Changping station to our factory.

b)  Via. Shenzhen To Dongguan :

You may come by railway from Shenzhen Luohu station to Dongguan Changping Station,we can pick up you from Changping station to our factory.

Questions 08. What Should I bring when I visit your factory?

RE: For special product design and develop, we request you bring a piece of testing material, you can test on our machines on-site. For common product, it is enough to let us know product material,show us product pictures or drawings.

We warmly welcome your inquiry and visiting at any time,it is our honor to serve you and have further communication